Shipping policy
Last updated: 18 March 2025
At She's Thick Ltd, we aim to provide a smooth and reliable shipping experience. Please read our shipping policy below to understand our delivery timeframes, costs, and other important details.
Processing & Dispatch Times
- All orders are processed within 5 - 7 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
We offer the following shipping options:
UK Shipping
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Royal Mail Tracked 48 | 2-4 business days | £3.39 |
International Shipping
We currently offer international shipping.
- International shipping rates vary based on location.
- Delivery times may take 7 - 14 business days.
- Customers are responsible for any customs duties or taxes upon arrival.
Order Tracking
- Once dispatched, you will receive a tracking link via email.
Lost or Delayed Shipments
- We are not responsible for delays caused by couriers or customs.
- If your order is significantly delayed or lost, please contact us and we will assist in locating your package.
Incorrect Shipping Address
- Please ensure your shipping details are accurate at checkout.
- We are not responsible for orders shipped to an incorrect address provided by the customer.
Returns & Refunds
- Please review our Returns policy for details on returning an item.
- Shipping fees are non-refundable.